Online Emergency EyecareFinding the right eyewear for you

We have always taken great pride in ensuring our patients ocular well-being was our number one concern. Throughout these difficult times we have not lost sight of this and so present

The Emergency Eyecare Service.

This is a fully online and telephone consultation service for all your ocular needs.  This is manned by our fully qualified senior Optometrists all of whom have worked in our practices for many years. They are the same people you have trusted but have just adapted to these ever-changing times.

This service is available to anyone whether you are one of our patients or not. If you have any ocular issues or concerns we can help. All you need to do is fill your details in the form below and one of our triage team will call you back shortly. Alternatively, please do not hesitate to give us a call on 01625 615002 and someone in our Macclesfield practice can help.

Emergency Eyecare Request

What issues can we help with?

  • Any Ocular Emergencies such as red or painful eyes
  • Visual concerns or sudden changes in vision
  • Lost or damaged spectacles requiring replacements or new glasses if your prescription is out of date
  • Issuing of new contact lens specifications or ordering contact lenses for you
  • Eye infections and ocular medication supply
  • Dry or uncomfortable eyes
  • Any other vision based problem

We will aim to diagnose, treat or refer you for specialist opinion to your chosen hospital if further assessment is required. This means no waiting in GP surgeries or unnecessary trips to the hospital eye department.

The full consultation cost will be £40.00.

This includes the full online, video or phone consultation with a fully qualified senior Optometrist and full ocular management plan. If monitoring is required one follow up appointment will be scheduled at no extra cost.

This service will be provided free of charge to any of our existing Vision Plan & Eyeplan patients and will cover any contact lens related issues with our existing lens direct debit patients.

Any products that may be required for treatment can be sent direct to your door to ensure your safety.

Let Broad Opticians make you Look, See and Feel amazing! As professional Optometrists, caring for eyes and eyesight has been our prime concern for many years.

Alsager Address

Wulfrun House,
17 Lawton Road,

T: 01270 882235


Sandbach Address

4 Hightown,
CW11 1AB

T: 01270 763641


Alsager Opening Hours

Monday: 8:30am – 5:00pm

Tuesday: 8:30am – 5:00pm

Wednesday: 8:30am – 5:00pm

Thursday: 8:30am – 7:00pm

Friday: 8:30am – 5:00pm

Saturday: 8:30am – 2:00pm

Sandbach Opening Hours

Monday: 8.30am – 5.30pm

Tuesday: 8.30am – 5.30pm

Wednesday: 8.30am – 8.00pm

Thursday: 8.30am – 5.30pm

Friday: 8.30am – 5.30pm


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